> ## Documentation Index
> Fetch the complete documentation index at: https://docs.levelblue.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create

The **Create** page allows users to request or perform any **Action** on an asset.

## Types of Actions

The **Actions** displayed are dependent on the service(s) you have provisioned. You can navigate between the different **Services** at the top of the page as illustrated by the screenshot below.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_Actions.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=dc5df18d9289a4914bdc8fb2b3280f08" className="mx-auto" style={{ width:"70%" }} width="652" height="162" data-path="images/policy-manager/Create_Actions.png" />
</Frame>

### Firewall

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_FirewallActions.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=de92ff9c8ed78f736c2d6ee1a2260f57" alt="" width="1822" height="871" data-path="images/policy-manager/Create_FirewallActions.png" />
</Frame>

Below are the types of **Firewall** actions:

* **Access Request (Automated)**: Add a rule or create new objects, groups of objects, services, and groups of services in the existing rulebase of automated firewall.
* **Create or Modify Group (Automated)**: Create or modify a group.
  <Note>
    Policies may be affected when a group is created or modified.
  </Note>
* **Decommission Rule (Automated)**: Disable or delete a rule in the existing rulebase of automated firewall.
* **Edit Rule (Automated)**: Edit a rule in the existing rulebase of automated firewall.
* **Manual Access Request**: A manual way to request to add a rule or create new objects, groups of objects, services, and groups of services in the existing rulebase of selected firewall(s).
* **Manual URL Filtering**: Request a manual change to adjust a configuration on selected device for specific URL(s) allowing or denying access to the internet.
* **NAT Request**: Request a change on the Network Address Translation configuration of selected device(s).
* **Other**: General request. You may use this option in case automated or other manual requests from the catalog are not suitable for your request.
* **Routing Configuration**: Request to change the routing configuration on selected device(s).
* **URL Filtering (Automated)**: Manage the URLs that can be allowed or denied access to the Internet.
* **Upgrade Software**: Request for a manual software update.
* **User Access**: Request user access to specified device(s).

### DDoS

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_DDoS.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=8fe090698812a6f79906d5a1da4f7720" className="mx-auto" style={{ width:"58%" }} width="696" height="495" data-path="images/policy-manager/Create_DDoS.png" />
</Frame>

Below are the types of **DDoS** actions:

* **DDoS Change**: Open DDOS change

### Problem

Below are the types of **Problem** actions:

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/HOvIzxXXn9y9KBa2/images/policy-manager/Create_Problem-1.png?fit=max&auto=format&n=HOvIzxXXn9y9KBa2&q=85&s=746b5d12079af848135932a32e8cc199" className="mx-auto" style={{ width:"64%" }} width="645" height="430" data-path="images/policy-manager/Create_Problem-1.png" />
</Frame>

* **Report a Problem**: Report a problem with the asset

### Sensor

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_Sensor.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=dd243fac5eb5ee653ffcdf5921824a13" className="mx-auto" style={{ width:"64%" }} width="762" height="498" data-path="images/policy-manager/Create_Sensor.png" />
</Frame>

Below are the types of **Sensor** actions:

* **Sensor Change**: Open Sensor change

***

## Initiating Change Actions

The **Create** page allows you to select or request an action to be implemented on specific assets. While the required information may differ depending on the selected action, the same high-level process is still followed.

### Initiating Firewall Action

**To request a firewall action:**

1. On the **Create** page, select the **Firewall** tab and then select the action you want to request.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_FirewallActions.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=de92ff9c8ed78f736c2d6ee1a2260f57" alt="" width="1822" height="871" data-path="images/policy-manager/Create_FirewallActions.png" />
</Frame>

2. Search for and select the asset from the list.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/gssuFeF-Jv170Da2/images/policy-manager/Select_Asset1.png?fit=max&auto=format&n=gssuFeF-Jv170Da2&q=85&s=e809385799c19b032d11cf98bb03acb1" alt="" width="397" height="257" data-path="images/policy-manager/Select_Asset1.png" />
</Frame>

3. On the **Access Request** section, enter or select the **Assets**, **Business Justification**, and **Implementation Time**.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/gssuFeF-Jv170Da2/images/policy-manager/access-request.png?fit=max&auto=format&n=gssuFeF-Jv170Da2&q=85&s=13b67b2d46e6f5f3d9f5c31e39dcc49b" alt="" width="936" height="237" data-path="images/policy-manager/access-request.png" />
</Frame>

4. Complete the rest of the sections based on the ticket type. Once done, click **Next**.
5. Wait until the **Configuration Checklist** is generated.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/gssuFeF-Jv170Da2/images/policy-manager/checklist.png?fit=max&auto=format&n=gssuFeF-Jv170Da2&q=85&s=1cc5471986279eb3581aa77c49d95a80" alt="" width="624" height="426" data-path="images/policy-manager/checklist.png" />
</Frame>

6. Once the checklist is generated, select any of the following actions to proceed:
   * **Accept** - continue with the automation
   * **Manual** - if the checklist fails, proceed to a manual ticket
   * **Cancel** - cancel the ticket

### Initiating DDoS Change

**To request a DDoS change:**

1. On the **Create** page, select the **DDoS** tab and then **DDOS Change**.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_DDoS.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=8fe090698812a6f79906d5a1da4f7720" className="mx-auto" style={{ width:"57%" }} width="696" height="495" data-path="images/policy-manager/Create_DDoS.png" />
</Frame>

2. Search for and select the asset from the list.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_DDoS_Asset.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=a3a5e8b019aa4706720cc32bd524d0f1" className="mx-auto" style={{ width:"55%" }} width="750" height="722" data-path="images/policy-manager/Create_DDoS_Asset.png" />
</Frame>

3. On the **DDOS Change** section, enter or select the **Assets**, **Business Justification**, and **Implementation Time**.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_DDoSChange.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=1a7bb6f0a48f0003d736ca60c77e2ad6" alt="" width="936" height="319" data-path="images/policy-manager/Create_DDoSChange.png" />
</Frame>

4. Click **Submit**.

### Reporting a Problem

**To report a problem:**

1. On the **Create** page, select the **Problem** tab and then **Report a Problem**.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/HOvIzxXXn9y9KBa2/images/policy-manager/Create_Problem-1.png?fit=max&auto=format&n=HOvIzxXXn9y9KBa2&q=85&s=746b5d12079af848135932a32e8cc199" className="mx-auto" style={{ width:"66%" }} width="645" height="430" data-path="images/policy-manager/Create_Problem-1.png" />
</Frame>

2. Search for and select the asset you want to report.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_Problem_Asset.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=8ec0a3bd4e7bceff7a9a6237bf1464e6" style={{ width:"62%" }} className="mx-auto" width="526" height="501" data-path="images/policy-manager/Create_Problem_Asset.png" />
</Frame>

3. Enter the required information on the following sections: **Assets**, **Severity**, **Problem Abstract**, **Problem Description**, **Preferred Contact Method**, and **Contact Information**.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_ProblemReport.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=b116d3710f86a2b2a2e9a0b796f354a8" alt="" width="936" height="554" data-path="images/policy-manager/Create_ProblemReport.png" />
</Frame>

<Tip>
  You may also add any relevant **Access Instructions** or **Attachments** to the ticket.
</Tip>

4. Click **Submit**.

### Initiating Sensor Change

**To request a sensor change:**

1. On the **Create** page, select the **Sensor** tab and then **Sensor Change**.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_Sensor.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=dd243fac5eb5ee653ffcdf5921824a13" className="mx-auto" style={{ width:"60%" }} width="762" height="498" data-path="images/policy-manager/Create_Sensor.png" />
</Frame>

2. Search for and select the asset from the list.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_Sensor_Asset.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=ba03dbffa3a84e728463d0f6cf257384" className="mx-auto" style={{ width:"53%" }} width="758" height="705" data-path="images/policy-manager/Create_Sensor_Asset.png" />
</Frame>

3. On the **Sensor Change** section, enter or select the **Assets**, **Business Justification**, and **Implementation Time**.

<Frame>
  <img src="https://mintcdn.com/levelblue-5324744e/MEfF-j1wRAOvU8Xr/images/policy-manager/Create_SensorChange.png?fit=max&auto=format&n=MEfF-j1wRAOvU8Xr&q=85&s=948128d559c209355f8d384fd8324c09" alt="" width="936" height="303" data-path="images/policy-manager/Create_SensorChange.png" />
</Frame>

4. Click **Submit**.
