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The Dashboard page shows a summary of what goes on in the selected environment. It consists of four different sections: Health, Changes, Quick tasks, and To-do.
  • Health: The Health widget provides information about the Reachability of all assets and the number of open Sev 1 and Sev 2 Incidents.
  • Reachability: The Reachability widget measures how many assets are reachable and displays the value as a percentage of the whole. For example, if there are five devices and four are reachable, there is 80% Reachability.
  • Incidents: The Incidents widget shows the number of open Sev1 and Sev2 Incidents.
  • Changes: The Changes widget provides a summary for all Open and Ready to Close change tickets that are open across the company. Ready to Close changes are waiting for customer feedback in order to close.
  • To-Do: The To-Do widget shows all outstanding Change tasks for the active user. Unlike the Changes widget, the items listed in the To-Do list are user specific, so it will only display outstanding items assigned to you (as the user who is currently logged in). You can click on the listed To-Do’s and will automatically be redirected to the open item.
  • Quick Tasks: The Quick Tasks widget is on most pages of the platform and allows you to perform common tasks more easily. The tasks included in the Quick Tasks widget are **Automated Access Requests, Automated Decommission Rule, **and Automated Edit Rule.
If you select any of these tasks, you will be redirected to the page to complete the request.