Role Availability | ✔️ Read-Only ✔️ Investigator ✔️ Analyst ✔️ ManagerUSM Anywhere includes several filters displayed by default. These filters enable you to search for your items of interest. You can either filter your search, or enter what you are looking for in the search field, which is in the upper-left corner of the page.This table shows the filters displayed by default in the main Configuration Issues page.Filters Displayed by Default in the Main Configuration Issues Page
Filter Name
Meaning
Last 24 Hours
Filter triggered in the last hour, the last 24 hours, last 7 days, or last 30 days. You can also configure your own period of time by clicking the Custom Range option. This option enables you to customize a range. When you click Custom Range, a calendar opens. You can choose the first and last day to delimit your search by clicking the days on the calendar or entering the days directly. Then select the hours, minutes, and seconds by clicking the specific box. Finally, select AM or PM.
Active/Inactive
Filter the active or inactive configuration issues.
Category
Filter configuration issues by category of configuration issue. Issues with similar impacts have the same category.
Subcategory
Filter configuration issues by sub-category of the configuration issue. The sub-category explains the detail of the issue.
Severity
Filter configuration issues by severity of the issue. Values are Low, Medium, or High.
Asset
Filter configuration issues by asset associated with the configuration issue.
Asset Groups
Filter configuration issues by asset group.
The number between brackets displayed by each filter indicates the number of items that matches the filter. You can also use the filter controls to provide a method of organizing your search and filtered results.The following table shows the icons displayed with each filter box.Icons Next to the Filter Title
Icon
Meaning
Sort the filters alphabetically.
Sort the filters by number of items that matches them
In the upper-left side of the page, you can see any filters you have applied. Remove filters by clicking the icon next to the filter. Or clear all filters by clicking Reset.
Note: When applying filters, the search uses the logical AND operator if the used filters are different. However, when the filter is of the same type, the search uses the logical OR operator.
Those filters that have more than 10 options include a Filter Values search field for writing text and making the search easier. If there are more than 50 search results, a icon appears to the right of the Filter Values search field. Click this icon to download a CSV containing up to 1024 results.USM Anywhere enables you to toggle the mode of search. The available modes are Standard and Advanced. You can change from one mode to the other by clicking the icon or clicking the icon located in the upper left corner of the page.
This mode enables you to select one value per filter at the same time, and then the search is automatically performed. This mode is on by default.To activate the standard mode when the advanced mode is on
Go to Activity > System Events.
In the upper-left corner of the page, click the icon.
This turns the icon gray, .
If you exit the advanced mode and the selected filters are not compatible with the standard mode, a warning dialog box opens to inform you the current filters will be removed.
To search for System Events using the search field
Go to Settings > System Events.
Enter your query in the search field.If you want to search for an exact phrase having two or more words, you need to put quotation marks around the words in the phrase. This includes email addresses (for example, “bob@mycompany.com”).
Wildcard characters are considered as literal characters.
Click the icon.
The result of your search displays with the items identified.