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MailMarshal provides several interfaces to help you set up and monitor email content security. MailMarshal Management Console Website Allows you to:
  • Manage and customize your content security policy, and configure email delivery options.
  • Monitor server health and email traffic flow on a real-time basis, manage quarantined email messages, and audit actions on quarantined messages.
  • Set up delegated quarantine management with email digests and the SQM website.
MailMarshal Spam Quarantine Management Website Allows email users to review and unblock email that MailMarshal has quarantined as spam, and to maintain lists of safe and blocked senders. You can also configure this site to give users the same powers over any quarantine folder. Other Tools Provide access to setup of items that cannot be changed within the main interfaces. The tools include the administration site setup tool, server setup tool, and command line tools to import user and group information and configuration from files. MailMarshal customers can also install the Marshal Reporting Console. The Marshal Reporting Console uses SQL Server Reporting Services to provide web-based delivery and scheduling of reports. For more information, see the documentation on Marshal Reporting Console.

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Understanding the MailMarshal Web User Interface

The MailMarshal Management Console User Interface (Management Console) combines the policy management and email management functions of the legacy MMC Configurator and Console. The Management Console is always installed on a standalone MailMarshal server, or on the Array Manager server when you install a MailMarshal array.
Caution: As best practice for security, do not install the Management Console on a server exposed to the Internet. For more information, see Knowledgebase article Q21022.
Multiple users can connect to the Management Console from any location that can access the site.
Note: So that MailMarshal can detect and block email with explicit language, such as profanity and pornographic language, the Email Policy rules and the TextCensor scripts must contain that explicit language. Anyone with permission to access the MailMarshal Management Console may be exposed to this explicit language. Since this language may be objectionable, please follow your company’s policy about employee exposure to potentially objectionable content
The left pane of the Management Console shows the main menu. The right pane of the Management Console shows details of the item selected in the main menu. In some cases the detail view includes another menu tree or other navigation features to organize the information provided (such as the policy view). Additional details may open in pop-up windows or additional panels.
Note: Many items in the Management Console include a right-click menu that lets you choose context-sensitive actions.
To start the Management Console, open a supported web browser and navigate to the default website of the Array Manager server.

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Working With the Dashboard and Status pages

When you start the Management Console, you must log in using the default credentials or credentials you created.
Caution: As best practice for security, immediately change the default password and/or create additional accounts. See the menu item Authorized Users.
In the default view, the right pane shows a dashboard giving details of email security protection activity, as well as an evaluation of the security configuration. The next menu selection is the Status page. This page shows information about server health at a glance.

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Working With Menu and Detail Items

View the details for a menu item by clicking the item. Some items such as Policy Elements open an additional menu. Expand the menu by clicking the arrow to the left of a heading. View detailed properties of an item by selecting it. Some menu items such as policy elements include a list. To see details of an item in the list, double-click it.

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Working With Properties Configuration

You can set many global properties of MailMarshal using two properties items. System Configuration This item allows you to configure basic properties of the MailMarshal installation. You can control how MailMarshal receives and delivers email and you can also set up some email filtering that will be applied to all messages. To open this item, from the main menu select System Configuration. To view and change specific settings, select an item from the menu tree at the left of the Properties panel. Node Properties Each MailMarshal installation includes one or more email processing servers, also known as nodes. To see a list of these servers, from the main menu select Mail Servers. The right pane displays a list of installed servers. To configure settings for a server, double-click to select that server in the list, then use the tab buttons to review specific settings. To review mail processing service activity, expand the tree on the left of the panel. For more information about the properties and settings shown on these windows, see Configuring Email Content Security and Managing Array Nodes.

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Committing Configuration

Changes you make to the MailMarshal configuration are not applied to email processing servers immediately. If configuration has not been committed, the top right of the Management Console shows a button Commit Pending Changes. To review and apply the changes, click the button. If you have configured “commit scheduling,” then committing configuration might not apply the configuration to the email processing servers immediately. For more information about commit scheduling, see Help for Advanced System Properties > Commit Scheduling.

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Change Auditing

MailMarshal keeps a history of changes to configuration. You can audit changes in detail. To see the full list of changes:
  1. In the left pane menu click Audit History.
  2. On the Audit History screen, drill down to an individual change (commit) set, or an individual item.
To see changes to an individual item:
  1. In the left pane menu select Email Policy or Policy Elements.
  2. Select a policy or element type to see a list of items.
  3. Select an item and then click Audit. You can view more details, or revert the change.
Note: Reverting adds a change to the pending changes. You must commit configuration to apply the change.

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Managing Authorized Users

MailMarshal enforces access to the Console and API with authorized user accounts, Windows credentials, or Single Sign On using SAML.
Tip: New installations use the MailMarshal user accounts by default. Upgrades from MailMarshal 8.X use Windows Authentication by default and attempt to maintain access levels set in the earlier version. To change the authentication method, use the Config Service Admin Tool (see Using the Config Service Admin Tool).
A user can have one or more of the following roles:
  • Superuser: Has full control over logins and all aspects of the console.
  • Admin: Has access to the configuration sections of the console, but not logins or security.
  • Helpdesk: Has access only to the email management sections of the console.
A new installation creates a Superuser account named Admin. To manage access, in the left pane menu click Authorized Users. For full details, see Help. You can also manage Superusers from the Users page of the Config Service Admin Tool. You can set access to MailMarshal Folders for each role or user. See Working with Folders. To review changes to Authorized Users, in the left pane menu click User Account Audit. Actions audited include addition, deletion, block/unblock, password reset, and changes to name, address, and assigned roles.

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Understanding Email Management

Email management in MailMarshal is through the Management section of the Management Console. Important items in this section include:
  • Mail Servers: review the current service activity on each server, and manage sending queues
  • Folders: review quarantined or locally stored messages.
  • Message History: review processing results for all messages including quarantined and delivered messages.
  • Rejected Messages: review details of connection attempts rejected due to server policy or Connection Rule action.
For more information about the features and functions of the Console, see Using the MailMarshal Console for Email Management.

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Understanding the Spam Quarantine Management Website

The MailMarshal Spam Quarantine Management Website (Spam Console) uses Microsoft IIS. The Spam Console can be installed on any Microsoft IIS server that can connect to the MailMarshal server or Array Manager. Spam Console generally works with current versions of major browsers such as Microsoft Internet Explorer, Chrome, Firefox, and Safari. The browser must be configured to use JavaScript and to accept cookies. The Spam Console allows users to see a summary of blocked mail, release messages, and manage a variety of settings.

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Understanding Other Tools

The MailMarshal Server Tool allows you to change various settings related to folder locations and communication between the MailMarshal components. These settings cannot be changed from within other interfaces for technical reasons. For more information, see Help for this tool. The settings include:
  • Array Manager database connection details
  • Array Manager ports for communication with Node (processing) servers
  • Array Manager REST service settings
  • Credential used to join a node to the array
  • Syslog Database connection details (for the optional Syslog integration)
  • Node ports for communication with the Array Manager
  • Folder locations for Nodes and Array Manager
The Config Service Admin Tool allows you to set up the website and database used by the Management Console, and modify Management Console user permissions. For more information, see Using the Config Service Admin Tool. The Group File Import Tool allows you to import user and group information into MailMarshal user groups from a text file. For more information, see Using the Group File Import Tool.